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CREATE CREDIT MEMO REQUEST-

SAP MM TUTORIALS-

Create Credit Memo Request: A Step-by-Step Guide-

Introduction-

Credit Memo Request:-

Credit Memo Request stands out as a crucial tool for resolving disputes,correcting billing errors, and ensuring customer satisfaction

Credit Memo Request (CMR) in SAP SD is a document used to request credit or a refund from a customer due to various reasons,such as-:

Billing Errors:-Incorrect pricing, quantity, or tax calculations.

Product Returns:-Customer dissatisfaction or damaged goods returned.

Promotions and Discounts:-IRetroactively applying discounts or rebates.

Sales Credits:-Adjusting invoices to reflect changes in sales conditions.

Customer Complaints:-Addressing customer grievances promptly.

GO TO TCODE -VA01

CREATE CREDIT MEMO REQUEST-VA01

1)SELECT CREATE WITH REFERENCE-

2)SELECT ORDER TYPE -CREDI MEMO REQUEST

3)SELECT SALES ORGANIZATION -2001

3)SELECT DISTRIBUTION CHANNEL-31

3)SELECT DIVISION-31

3)SELECT ORDER NO-20210

3)SELECT -COPY

4)SELECT BILLING BLOCK -CALCULATION MISSING

SAVE CREDIT MEMO REQUEST

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